使えるねっと :: Tsukaeru.net
English
Japanese
English
Welcome
Login
Sign up
Home
Solutions
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
Control Panel
Common
2
Logging in to Tsukaeru Central Control
If you forgot the login information
Control panel with menus on the LEFT side
10
How to change Account information
How to change Control Panel Login password
How to change a control panel from menu on the left side to menu on the upper side
How to cancel your contract
Changing registered account information
See all 10 articles
Control panel with menus on the TOP side
9
Changing registered account information
Make an added user manage specific contracts.
Add a login user of control panel
How to change the passward of a user account.
Edit/Create DNS records
See all 9 articles
Customers who signed up before April 2010
0
Payment, Order
Common
6
Payment by bank transfer
Invoice, Receipt
【Tsukaerunet】money-back guarantee system
Schedule for billing following the revision of the Consumption Tax Law in October 2019
First purchase application procedure
See all 6 articles
Payment and registration of credit cards after May 14, 2018
2
Register a credit card
Payment by credit card or PayPal
Control panel with menus on the left side
14
Enable/Disable Automatic Renewal and Automatic Payment(New Control Panel)
Payment by credit card or PayPal
Cancellation of Subscription
Cancel an order
How to check your account balance
See all 14 articles
Old Control Panel having menu on top
17
Register Credit card
Payment by credit card or PayPal
Turn On/Turn Off Auto Renewal (Old Control Panel)
Changing server's subscription period
Download invoices and receipts
See all 17 articles
Registered before 2010
2
Payment by credit card or PayPal – Registered before 2010
Automatic payment by credit card (for customers who have used the service since April 2010 or earlier)
Support system
All
5
Required Checklist to Be Completed Before Making an Emergency Contact
【Tsukaerunet】money-back guarantee system
New Support system
Emergency Contact
Paid Spot Support
Windows server
共通
1
Method of Remote Desktop Connection.
Cloud VPS
Common
6
About the notation of memory capacity and usage rate (New customer since June 10th, 2019~)
Using Plesk on CentOS7
No incoming emails to domain hosted with Plesk
Perl and sendmail path
In case of IP address being blacklisted
See all 6 articles
Control panel with menus on the left side
2
How to stop, start and restart your cloud VPS
Changing Operating System
Old Control Panel having menu on top
13
VPS management page
Setting administrator/root password
How to start, stop, restart VPS
Confirming VPS IP address
Using Plesk on CentOS7
See all 13 articles
Cloud Backup
Trouble shooting
1
Checking TCP port
FileBox
Instruction
1
Creating user for sharing
Filebako
0
Waffle(WAF)
Common
0
Control panel with menus on the LEFT side
0
Control panel with menu on UPPER side
0
troubleshooting
0
Domain
Hosting
1
Manage and change your name server (DNS) (if the menu is on the left)
Tsukaeru Cloud
Common
10
Using Plesk on Tsukaeru Cloud server
About anti-virus software on Windows server
Installing SSL certificate in Tsukaeru Cloud sever
It takes time to connect via SSH over local network
Connecting to the Internet from a server with only local IP address
See all 10 articles
Control panel with menus on the left side
2
Starting, Stopping, Restarting and Deleting servers created in Tsukaeru Cloud
Create a new server
Old Control Panel having menu on top
9
Changing server configuration
Setting automatic backups
Confirming resource usage
Setting HTTP load balancer
Cloning server
See all 9 articles
Dedicated Server
All
1
How to Restart a Dedicated Server
Affiliate
Control panel with menus on the left side
4
Applying for Affiliate Program
Withdrawing benefits
Banners
Tokens and referral links
VPS 4G
Common
2
Ordering additional resources (Daily Backup, etc.)
Perl and sendmail path
English
Tsukaeru Cloud
4
Updating Parallels Tools in Windows
It takes time to connect via SSH over local network
Configure firewall
List of Operating Systems available on Tsukaeru Could servers
Control Panel
1
Transferring a domain from other providers and ordering a new server at the same time
Orders & Payments
4
Payment by credit card or PayPal
Payment by bank transfer
Payment by credit card
Payment methods
Help Desk Software
by Freshdesk