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Common 2

• Logging in to Tsukaeru Central Control
• If you forgot the login information

Control panel with menus on the LEFT side 10

• Changing registered account information
• How to check Account Name / Account ID / Subscription ID
• Add user
• How to change Control Panel Login password
• How to change a control panel from menu on the left side to menu on the upper side

View all 10

Control panel with menus on the TOP side 8

• Changing registered account information
• Looking up account ID and name
• Add a login user of control panel
• How to change the passward of a user account.
• Edit/Create DNS records

View all 8

Common 6

• Payment by bank transfer
• Invoice, Receipt
• 【Tsukaerunet】money-back guarantee system
• Schedule for billing following the revision of the Consumption Tax Law in October 2019
• First purchase application procedure

View all 6

Control panel with menus on the left side 14

• Payment by credit card or PayPal
• Enable/Disable Automatic Renewal and Automatic Payment(New Control Panel)
• Change of subscription period
• Download invoices and receipts
• How to check your account balance

View all 14

Old Control Panel having menu on top 17

• Register Credit card
• Payment by credit card or PayPal
• Turn On/Turn Off Auto Renewal (Old Control Panel)
• Changing server's subscription period
• Download invoices and receipts

View all 17

All 5

• Paid Spot Support
• 【Tsukaerunet】money-back guarantee system
• Emergency Contact
• Required Checklist to Be Completed Before Making an Emergency Contact
• New Support system

Instruction 0

Filebako 0

Web control panel (new UI) 0

Trouble shooting 1

• Checking TCP port

Common 10

• Using Plesk on Tsukaeru Cloud server
• About anti-virus software on Windows server
• Installing SSL certificate in Tsukaeru Cloud sever
• It takes time to connect via SSH over local network
• Connecting to the Internet from a server with only local IP address

View all 10

Control panel with menus on the left side 2

• Starting, Stopping, Restarting and Deleting servers created in Tsukaeru Cloud
• Create a new server

Old Control Panel having menu on top 9

• Changing server configuration
• Setting automatic backups
• Confirming resource usage
• Setting HTTP load balancer
• Cloning server

View all 9

共通 1

• Method of Remote Desktop Connection.

All 1

• How to Restart a Dedicated Server

Common 5

• About the notation of memory capacity and usage rate (New customer since June 10th, 2019~)
• No incoming emails to domain hosted with Plesk
• Perl and sendmail path
• In case of IP address being blacklisted
• Windows Update

Control panel with menus on the left side 2

• How to stop, start and restart your cloud VPS
• Changing Operating System

Old Control Panel having menu on top 13

• VPS management page
• Setting administrator/root password
• How to start, stop, restart VPS
• Confirming VPS IP address
• Using Plesk on CentOS7

View all 13

Customers contracting after January 2020 (v5) 16

• How to add web hosting (v5)
• How to add a domain v5
• How to access via FTP or SSH
• Add files/directories to your website (v5)
• Paths for perl and sendmail on the new shared server (the one marked v5 in the plan)

View all 16

Control panel with menus on the left side 1

• How to verify your mail server settings with Plesk Mail (including SPF domain verification)

Common 0

Control panel with menus on the LEFT side 0

Control panel with menu on UPPER side 0

troubleshooting 0

Hosting 1

• Manage and change your name server (DNS) (if the menu is on the left)

Control panel with menus on the left side 4

• Applying for Affiliate Program
• Withdrawing benefits
• Banners
• Tokens and referral links

Tsukaeru Portal - Control Panel 5

• Tsukaeru Portal - How to login
• Tsukaeru Portal - View and edit account information
• Tsukaeru - Portal view and edit Login information
• Tsukaer Portal - In case you lost your login information
• Tsukaeru Portal - Changing the Language

Payments, Billing and Contracts 3

• Viewing contract details
• Viewing Order/Invoice Details and its status
• How to pay from the invoices

FileBox 1

• FileBox - How to login to control panel

Cloud Backup 2

• Cloud Backup - How to open backup control panel
• Cloud Backup - How to check the Usage Status

Mail Buster 1

• Mail Buster - How to login to control panel