Control panel with menus on the left side

Payment by credit card or PayPal
If your control panel has menu on on the left, please here. Here is available credit card list. VISA MASTER JCB AmericanExpress DINERS 1. Login to your c...
Tue, 23 Jun, 2020 at 5:03 PM
Enable/Disable Automatic Renewal and Automatic Payment(New Control Panel)
You can enable/disable automatic renewal by following steps on your control panel. 1. Log in to your control panel. 2. Click "Account"→"Subs...
Wed, 17 Jun, 2020 at 6:02 PM
Change of subscription period
Click here if you use the old control panel. * If the subscription has expired, the subscription period cannot be changed. * If the renewal order has alrea...
Tue, 23 Jun, 2020 at 5:54 PM
Download invoices and receipts
We publish invoice when you complete payment, so the timing of billing, payment and receipt is same. Download an invoice. 1. Login control panel. 2. Clic...
Thu, 25 Jun, 2020 at 5:47 PM
How to check your account balance
1. Log in to the control panel. 2. Select "Home" from the left menu. 3. You can find the account balance in the image below.
Thu, 25 Jun, 2020 at 5:43 PM
Cancellation of Subscription
Here for the account whose control panel has the menu in the top. For your unnecessary subscriptions, please be sure to complete the "Cancellation Pr...
Thu, 25 Jun, 2020 at 5:23 PM
Document (order, payment, invoice) ID and content confirmation (new control panel)
<If the management screen is different, please refer to the following FAQ> Refer to this FAQ for the control panel with the menu at the top. 1.Log...
Thu, 25 Jun, 2020 at 6:15 PM
How to order a new service
 <If the management screen is different, please refer to the appropriate section> Refer to this FAQ for the control panel with the menu at the top. ...
Thu, 25 Jun, 2020 at 6:11 PM
Cancel an order
When you want to cancel order which you have not paid yet, please follow this method. Login control panel "Account" => "Orders and I...
Tue, 23 Jun, 2020 at 5:45 PM
Delete credit card
When you contract before April, 2010, please check this this FAQ. When you use old control panel with the menu on the top, please check this FAQ. Login c...
Thu, 25 Jun, 2020 at 6:22 PM