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If you have difficulty resolving the problem, please use paid spot support. We provide support during our business hours (weekdays from 10:00am to 3:00pm) ...
Wed, 31 Mar, 2021 at 6:16 PM
If you are not satisfied after signing the contract, we will refund the fee. However, there are refund conditions for each service. ※For refunds, it is nece...
Thu, 18 Jun, 2020 at 6:55 PM
You can use the support system (support mail) 24 hours a day in case of server trouble or hardware failure. But in addition, emergency tickets will be a...
Mon, 23 May, 2022 at 12:49 PM
Please be sure to check to ensure prompt resolution. You will only be treated as an emergency contact if you have checked all of the following items. *Ple...
Tue, 4 Aug, 2020 at 5:06 PM
New Support system *For customers who use our support system first time; Please access to https://support.tsukaeru.net/, then Change "English" an...
Thu, 18 Jun, 2020 at 7:05 PM