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If you have difficulty resolving the problem, please use paid spot support. We provide support during our business hours (weekdays from 10:00am to 3:00pm) ...
Wed, 31 Mar, 2021 at 6:16 PM
If you are not satisfied after signing the contract, we will refund the fee. However, there are refund conditions for each service. ※For refunds, it is nece...
Mon, 5 Dec, 2022 at 2:41 PM
You can use the support system (support mail) 24 hours a day in case of server trouble or hardware failure. But in addition, emergency tickets will be a...
Mon, 23 May, 2022 at 12:49 PM
Please be sure to check to ensure prompt resolution. You will only be treated as an emergency contact if you have checked all of the following items. *Ple...
Tue, 4 Aug, 2020 at 5:06 PM
New Support system *For customers who use our support system first time; Please access to https://support.tsukaeru.net/, then Change "English" an...
Thu, 18 Jun, 2020 at 7:05 PM