Created by: Kouki Kitazawa [Tsukaeru.net Co., Ltd]
Modified on: Wed, 17 Jun, 2020 at 6:23 PM
Q: How to cancel an open order?
A: To cancel still unpaid order, please follow the below instructions.
- Log in to your Control Panel and open "Account" tab.
- Click "Financial Documents" in "Account" panel.
- Select "Open & Pending Orders" tab.
- From list, click on the order number that you wish to cancel.
- select "Documents" tab.
- Check box next to the payment you want to cancel and click "Cancel".
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