Q: How to cancel an open order?

A: To cancel still unpaid order, please follow the below instructions.    

  1.  Log in to your Control Panel and open "Account" tab.     
  2.  Click "Financial Documents" in "Account" panel.
  3. Select "Open & Pending Orders" tab.  
    Add check ☑ to the contract you want to cancel and click "Archive Orders".       
    This completes the cancellation of the contract order.