Cancelling order

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Q: How to cancel an open order?

A: To cancel still unpaid order, please follow the below instructions.

  1. Log in to your Control Panel and open "Account" tab.
  2. Click "Financial Documents" in "Account" panel.
  3. Select "Open & Pending Orders" tab.
  4. From list, click on the order number that you wish to cancel.
  5. select "Documents" tab.
  6. Check box next to the payment you want to cancel and click "Cancel".
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